Shipping

Free Ground Shipping Sitewide

Offer applies only to ground shipping within the 50 United States, including P.O. Boxes. Terms are subject to change.

Free Express Shipping Sitewide on Orders of $150 or More

Estimated Arrival Time 2-3 Business Days. Offer applies only to ground shipping within the 50 United States, including P.O. Boxes. Terms are subject to change.

Do you ship internationally?

Calphalon.com ships to the Continental US, PO Boxes, Alaska, and Hawaii.

I just placed my order online, when will it ship?

Orders placed before 12:00 p.m. ET will ship the same business day. Orders placed at, or after 12:00 p.m. ET will ship within 24 hours on business days.

Orders are only shipped on business days. Business days are Monday through Friday excluding federal holidays in the United States.

I ordered a pre-order item, when will it ship?

If your order includes one or more pre-order items, any remaining non pre-order item included in your order will ship per the shipping terms noted above. However, the pre-order item(s) will ship on or before the expected shipping date communicated during checkout and as indicated on the product detail page.

 

Customer Support


Email

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FAQs

Click for answers to your most pressing questions.

 

Calphalon Support

Call 800-809-PANS (7267)

Monday - Friday

9am to 5pm ET

 

We apologize if you are experiencing longer than usual call wait times or delayed responses to your questions through chat, email and social media. Some of our Calphalon customer contact team members are working reduced office hours as a safety precaution due to the coronavirus affecting the regions where we operate. Ensuring the health of our employees is our first priority and we appreciate your patience and understanding as we make every effort to minimize any disruption in supporting you, our valued customers.

Sincerely,
Your Calphalon team

Calphalon Classic
Why It's Better Contemporary Nonstick