Warranty Return Package Insert
Consumer Name: DIANE HATHAWAY
Authorization Number: WAR0056002
Purchase Date: 01/01/2000
3764 SERENITY TRAIL
PALM SPRINGS,CA 92262
Item 1: Cookware|Omelet/ Fry
Reason For Return: Item 1) 10" Model 1390
Item 2) 3 Qt. Model 5003 286092 OA
Both have several deep scratches in the non-stick surfaces simply from years of use. I never put them in the dishwasher or used metal utensils or scratchers on them. Plus I never used them on high heat. So both should be replaced under your lifetime warranty.
Please include this form with your items for return.