Calphalon has issued a voluntary recall for the Pizza Wheel because
of a potential safety concern identified with the wheel separating
from the handle. The model numbers affected by this recall are
GT112, 1793513 and 1793521. The Calphalon name is embossed on the
handle. If you own a Calphalon Pizza Wheel, please continue reading
to learn how Calphalon will provide you a refund.
All Pizza Wheels have been recalled
All Calphalon Pizza Wheels sold between January 2006 and
July 2015 are affected by this notice. You can quickly
identify if you own a Calphalon Pizza Wheel by locating the
Calphalon name on the top of the handle.
Call Calphalon customer service for a refund kit
If you identify that have an affected Pizza Wheel, please
call Calphalon customer service at 1-800-809-7267 between 8
a.m. and 5 p.m. ET Monday through Friday to order a free
Return your Pizza Wheel using the refund kit
You will receive your refund kit within 1-2 weeks of calling
Calphalon customer service. Your refund kit will include
instructions, special packaging, a prepaid return label for
your Pizza Wheel, and a consumer information form to ensure
you receive your refund. Please follow the enclosed
instructions to return the Pizza Wheel properly. If you have
any additional questions, please call Calphalon customer
service at 1-800-809-7267 between 8 a.m. and 5 p.m. ET
Monday through Friday.
Calphalon will issue you a refund check
After we receive and process your returned Pizza Wheel, we
will issue you a check. Please allow 4-6 weeks for
processing and mailing. Important: Please fill out
the consumer information form completely and include it with
your return shipment. We will need this information to
properly register you for your refund.